Shipping & Returns



Returns Policy

You may return any new, unused item within 30 days of delivery for a full refund. 


You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. This price is for packaging costs, labour as well as the postal charge itself.

 

Standard Delivery times:

UK: 10 working days

Europe: 12 working days

USA: 14-16 working days

Rest of the world: 14-16 working days